Our Most Frequently Asked Questions

Product Questions

Absolutely! The CarTablet is designed with universal compatibility in mind. It works with all vehicles, as long as you have a cigarette lighter port for power.

Locate the AV1 Port:

Find and plug the 6 meter/20 feet cable into the AV1 port of the CarTablet Pro Max.

Route the Cable:

Carefully route the cable from the front to the rear of your car, hiding it under interior panels or carpeting to keep it out of sight.

Mount the Reversing Camera:

Attach the reversing camera to the rear of your car using adhesive mounts or existing screws/bolts to avoid drilling.

Power the Camera:

Connect the camera's power cables to your car’s reversing light circuit, so it powers on when the car is in reverse.

Test the Setup:

Turn on your car, shift into reverse, and check if the camera feed appears on the CarTablet Pro Max. Adjust the camera angle if necessary.

Not at all! The CarTablet is engineered for easy, do-it-yourself installation. You can set it up in less than 5 minutes without any specialized tools or professional assistance.

Yes, the CarTablet supports both Apple CarPlay and Android Auto, bringing modern technology to your vehicle for seamless navigation, music, and communication.

The built-in dashcam in the CarTablet Pro Max records continuously in 4K resolution, providing 24/7 coverage of your drives. This feature offers peace of mind by capturing clear footage of your surroundings, which can be invaluable in the event of an accident or to review your driving route. The dashcam is designed to start recording automatically when the car is turned on, ensuring you never miss a moment.

You can connect your phone wirelessly via Bluetooth for convenience or use a cable for a stable connection that also charges your device. The choice is yours!

The faster CPU in the CarTablet Pro Max enhances the overall performance, ensuring smoother operation, quicker app launches, and more responsive touch controls. This leads to a more enjoyable and efficient user experience, whether you're navigating, streaming music, or using voice commands.

Yes, it will. You can connect the CarTablet to your car speakers either through the included AUX cable for a direct link or use the built-in FM transmitter for a wireless connection.

Definitely! The CarTablet comes with a dual USB port adapter, allowing you to charge two devices simultaneously while on the road.

The CarTablet is compatible with all your favourite apps, including navigation apps like Google Maps or Waze, music apps like Spotify or Apple Music, plus many others for podcasts, messaging, and calls. It ensures a seamless experience with any app you choose

Yes, we stand behind our CarTablet with a 100-Day Free Returns policy and a Lifetime Warranty, offering you peace of mind with your purchase.

The CarTablet supports voice control via Siri, Google Assistant, and Bixby, allowing you to keep your hands on the wheel and your focus on the road while controlling navigation, calls, and entertainment.

Shipping & Delivery

We offer worldwide fast shipping to all countries, ensuring that your order reaches you no matter where you are located.

Yes, you will receive a tracking link. We typically ship orders the next day and will send you the tracking link immediately after your order has been dispatched.

We usually ship your order within 24-48 hours. After that, the delivery time is approximately 4-6 business days, depending on your location.

We have warehouses located in the USA, Germany, and China to ensure the fastest possible shipping worldwide. This allows us to efficiently process and deliver your orders no matter where you are located.

Yes, your shipment is insured for theft, damage, and loss. This ensures that your purchase is protected throughout the entire shipping process, giving you peace of mind.

Yes, we offer worldwide free and express delivery, ensuring you receive your order quickly and at no additional cost.

Yes, we do ship to P.O. boxes and APO/FPO addresses. We are committed to ensuring that your order reaches you, regardless of your location, including military and post office box addresses.

There are no additional customs fees or duties for international orders. We take care of these costs, so the total price in your cart is the final amount you will pay.

Yes, you can change your shipping address within 12 hours of placing your order. After this timeframe, your order will likely have already been processed and shipped but we can always check what we can do for you

Refunds & Returns

We offer 100-days free returns to every customer. It's as simple as that - if you're not happy with your product, you can return it within 100 days and receive your money back the next day.

To initiate a return, simply send an email to support@getcartablet.com, and our team will assist you with the process.

Yes, we do offer exchanges, and you can exchange items for free. Just contact our support team to get started.

Yes, you can cancel your order within 12 hours of placing it. After this timeframe, your order will likely have already been shipped.

If you receive a damaged or defective item, please send an email to support@getcartablet.com right away. We will ensure you receive a replacement as soon as possible.

Did not found what you were looking for?

Please feel free to fill out our contact form. We're committed to assisting you and will respond to your inquiry within 2-3 working days. Your questions and feedback are invaluable to us, and we look forward to hearing from you!

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