Shipping Policy

Shipping Methods and Carriers

At GetCartablet.com, we provide standard express worldwide shipping with DHL and over 30+ local couriers to ensure the smoothest and fastest delivery worldwide.

Shipping Costs

We offer free worldwide shipping on all orders.

Order Processing Time

Orders are typically processed and shipped within 24-48 hours from Monday to Saturday.

Shipping Locations and Delivery Times

We ship to the following countries with estimated delivery times:

Europe:

  • Albania (5-7 days)
  • Andorra (4-6 days)
  • Austria (4-6 days)
  • Belgium (4-6 days)
  • Bosnia and Herzegovina (5-7 days)
  • Bulgaria (5-7 days)
  • Croatia (5-7 days)
  • Cyprus (5-7 days)
  • Czechia (5-7 days)
  • Denmark (4-6 days)
  • Estonia (5-7 days)
  • Finland (4-6 days)
  • France (4-6 days)
  • Germany (4-6 days)
  • Gibraltar (4-6 days)
  • Greece (5-7 days)
  • Hungary (5-7 days)
  • Ireland (4-6 days)
  • Italy (4-6 days)
  • Kosovo (5-7 days)
  • Latvia (5-7 days)
  • Liechtenstein (4-6 days)
  • Lithuania (5-7 days)
  • Luxembourg (4-6 days)
  • Malta (5-7 days)
  • Montenegro (5-7 days)
  • Netherlands (4-6 days)
  • North Macedonia (5-7 days)
  • Norway (4-6 days)
  • Poland (5-7 days)
  • Portugal (5-7 days)
  • Romania (5-7 days)
  • Serbia (5-7 days)
  • Slovakia (5-7 days)
  • Slovenia (5-7 days)
  • Spain (5-7 days)
  • Sweden (4-6 days)
  • Switzerland (4-6 days)
  • Ukraine (5-7 days)

North America:

  • Canada (3-6 days)
  • Mexico (3-6 days)
  • United States (3-6 days)

South America:

  • Brazil (6-8 days)
  • Colombia (6-8 days)
  • Argentina (6-8 days)

Asia:

  • China (4-6 days)
  • Hong Kong (4-6 days)
  • Israel (4-6 days)
  • Japan (4-6 days)
  • Philippines (4-6 days)
  • Qatar (4-6 days)
  • Saudi Arabia (4-6 days)
  • Singapore (4-6 days)
  • South Korea (4-6 days)
  • Taiwan (4-6 days)
  • Türkiye (4-6 days)
  • United Arab Emirates (4-6 days)

Oceania:

  • Australia (4-6 days)
  • New Zealand (4-6 days)

Africa:

  • Egypt (6-8 days)
  • Morocco (6-8 days)
  • South Africa (6-8 days)

Order Tracking

We offer door-to-door tracking for all orders. Customers can track their orders here: ParcelPanel Tracking.

Shipping Restrictions

We currently do not ship to Jersey, Isle of Man, Iceland, Moldova and Serbia.

Damaged or Lost Shipments

If you have shipping insurance, we offer free replacements for lost or damaged shipments.

Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy.

Delayed Deliveries

Please note that once your order is transferred to your local courier, we are unable to control any subsequent delays. We are committed to ensuring timely delivery, but please be aware that delays may occur due to factors beyond our control at your local courier.

Failure to Accept Parcel

If the customer fails to accept the parcel and it is returned back to us, the refund will be initiated if and when the package is received at our warehouse. 

Address Confirmation

The customer is responsible for providing us with the correct address. We also send a confirmation email to ensure accuracy. Please double-check your details, as once an order is fulfilled, we cannot modify the delivery address. If an address correction is needed after your order has been processed, we are unable to redirect the package.

Contact Information

For any questions or concerns regarding shipping, please contact our customer support team at support@getcartablet.com.